To provide better care for OHP members, improve health outcomes for the community at large, and reduce the costs of services, the legislature decided to create Coordinated Care Organizations (CCOs) in communities throughout the state.
By working cooperatively, Jackson Care Connect and its partners can do a better job of making sure that members get the physical, mental health, social support and, eventually, dental health care they need. Providers work together more closely through common interventions, medical home development and shared electronic medical records, and will also work closely with community, government and social agencies to help overcome barriers to health such as homelessness, hunger and social isolation.
Members with severe mental or physical health care needs will be referred to care coordination staff. When appropriate, Jackson Care Connect and provider care coordination staff will provide case management, care coordination and system navigation in a collaborative process of assessment, planning, facilitation, and advocacy to help clients evaluate options and access services.